Technical Engineer (Pre & Post-Sales)

The ESI Group is a pioneer and world-leading provider in virtual prototyping software solutions. We employ about 1100 highly qualified specialists in 20 countries across the globe. The key to our success is the use of realistic material physics, providing "as good as real" virtual results.

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ESI Group (France) is currently seeking a Technical Engineer for our Smart Manufacturing team in EMEA. The successful candidate will manage and be actively involved with pre- and post-sales activities related to virtual Manufacturing focused on Sheet Metal Forming, Welding and Assembly processes.

The essential functions of this position include but are not limited to:

Managing specific clients implementation projects of simulation technologies (pre sales) :

  • Execution of Pre-Sales activities at customer and prospects in close cooperation with our sales department
  • Application of our solutions in customer projects to highlight customer value
  • Creation of demonstrators according to client and market requirements
  • Preparation of technical documentation for commercial support in pre-sales work
  • Attendance at webinars and seminars

Technical support and training tasks for clients who use simulation tools (After-Sales)

  • Functioning as main technical contact person for our French speaking customers including customer relationship building
  • On-Line technical support to clients regarding the handling and application of the software
  • Technical assistance, on-line and on-site, for our customers including specific processes and definition of customized methodologies
  • Preparation and execution of trainings and seminars
  • Communication with our global development and product management team to implement product improvements according to customer requirements