Welcome to ESI’s Certification Program
Recognized Learning. Verified Expertize.
At ESI we understand the importance of validating the effort and time spent into aqcuiring the unique skills necessary to navigate and use our products. We believe that Customer Success starts with knowledge. That’s why we created a certification program for both eLearning and in-person training - helping you grow, advance and earn recognized achievements. Whether you’re upskilling in a product you’re already familiar with, or reskilling into something completely new that ESI offers, we’re here to enable you or your workforce to do just that. We now offer assessments for all of our eLearning courses based on our Standard Training catalog.
Earn a badge by completing the eLearning modules and passing the assessment with a minimum of 80%. Once you pass, you will be awarded with a verified digital badge, which you can broadcast across your social network to friends and colleagues on LinkedIn, Facebook or X.
Ready to Earn Your Verified Badge?

Complete Your Course
Based on our well-known learning paths in the training catalogs, choose the eLearning course suited to your level. If you’re unsure, contact us here and we’ll help guide you.

Pass The Assessment
At the end of the eLearning course, you will be required to pass an assessment within 3 possible tries.

Earn Your Digital Badge
After passing the assessment with the required 80% score, you will receive an email prompting you to accept your digital badge!

Share Your Achievement
Once you’ve accepted your badge, you can share your achievements on LinkedIn and add the new skills to your profile (powered by a Credly integration).
eLearning Badge Earner Support & FAQ
• Provide proof of your verified achievement
• Are shareable on professional platforms like LinkedIn
• Help demonstrate your expertise and learning journey
• Build your credibility with employers, peers, and clients
• LinkedIn (as a post or in the "Licenses & Certifications" section)
• Email signatures or personal websites
• Digital resumes or portfolios
Credly provides simple sharing tools directly from your dashboard.
Instructor-Led Training Certification Program

Attend The Course
When taking a training with our trainers, whether face-to-face or during live classrooms, these are certified trainings as seen in our training catalog

Complete Practical Exercises
The Instructor will validate your expertise and skills learned through observation of how you complete these practical exercises, and asses your level before and after training.

Receive Certificate
Expect to receive your certificate from your trainer or point of contact within the weeks that follow your training with one of our trainers.

Share Your Achievement
Feel free to upload the certificate to your LinkedIn Profile and share with your network.
Instructor-Led Training & Certification
Earn your certificate and engage with our experts during live trainings.
When you attend an Instructor-led training session, you’ll participate in a structured training experience that includes:
- Live sessions with an ESI trainer
- Practical hands-on exercises or guided activities
- Opportunities to ask questions and apply what you’ve learned in real time
After attending the full training and completing the required exercises, you will receive a Certificate of Completion in PDF format. Certificates are issued after the session and delivered via email.
This certificate officially recognizes that you have completed training on the specified topic with ESI. These certificates serve as a formal record of your learning achievement with ESI Group